- Displaying Results 1 to 6 out of 6
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| Q : |
Can my account become blocked?
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| A : |
Yes, your account can become blocked.
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| Q : |
How can my account become blocked?
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| A : |
Your account can become blocked if we find you logging in with 1 account at 2 different computers the same time.
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| Q : |
How will you know if I log in with 1 account at 2 different computers at the same time?
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| A : |
We have a tracking system which will inform us once it sees 1 account being used at 2 different computers at the same time.
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| Q : |
Will you be lenient or warn us first if we accidentally logged in with 1 account at 2 different computers?
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| A : |
On the 1st offence, we will email you and notify you.
On the 2nd offence, we will email you and remind you as a last warning.
On the 3rd offence, we will block your account.
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| Q : |
How can I watch the channels once my account gets blocked?
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You will be asked to create a new account and make a new payment.
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| Q : |
How can we prevent such account blocking from happening?
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| A : |
Please always log out after watching and DO NOT SHARE your log-in information with anyone else.
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